Emergency roof repair in Edmonton, 24 hours a day

Your first job is to protect people, then contents. Do not send anyone onto the roof during a storm, in high wind, or at night without fall protection. Our crew is equipped for that.

• Keep people away from wet areas, especially near light fixtures and electrical panels. If water is near electrical equipment, shut off power to that area if it is safe to do so
• Move stock, equipment and records out from under the leak, and cover what cannot be moved with plastic sheeting
• Catch water with buckets or bins and keep the floor dry to prevent slips
• If a ceiling tile is bulging with water, puncture it carefully into a bucket rather than let it collapse
• Take photos and video of the leak and any damage, with the time noted, for your insurer
• Have someone ready to meet the crew with keys to the roof hatch or access ladder

A temporary repair stops water now, in whatever conditions we find. Depending on the membrane and the weather, it may be a cold-applied patch, a self-adhered membrane, a sealed sheet of reinforced poly or clearing an ice-blocked drain. It is designed to hold until a proper repair can be made, not to last for years.

A permanent repair is made when the roof is dry and temperatures suit the materials. Wet insulation is cut out and replaced, and the membrane is repaired with methods compatible with your system and its warranty. We schedule that visit before the emergency crew leaves, so the temporary fix is never forgotten.

Our climate creates predictable emergency seasons. Mid-winter thaws melt snow faster than frozen drains can take it, and water backs up under flashings. Spring melt finds every open seam. Summer storms bring heavy rain and hail in a short burst. Clients on our maintenance program see fewer of these calls, because drains are cleared and weak spots are fixed before the season that exposes them.

Every building we work on has a file: roof plan, system type, access instructions, past leaks and repairs. When you call from a building we already know, the crew arrives with the right materials and a good idea of where to look. If the same area keeps leaking, the history shows it, and our report will say whether the real fix is a larger repair, a drainage correction or a plan for replacement. That is the difference between a contractor who answers emergencies and one who looks after a roof.